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What to do if you’ve lost your debit or credit card

Please report a lost or stolen card as soon as you notice it’s missing.

Report a Lost or Stolen MEMBER CARD® debit card:
During business hours, please call our Member Contact Centre at 1.888.672.6728
After hours, please call 1.888.277.1043

Report a Lost or Stolen Mastercard® Card:
Within Canada / Continental US call 1.855.341.4643
Outside Canada / Continental US call 1.647.252.9564