Legal
Policies, agreements, and corporate documents.
Categories
Policies & Commitments
- Accessibility Our AODA multi-year accessibility plan and commitment.
- Privacy How we collect, use, and protect your personal information.
- Statement of Commitment Consumer protections for payment card services.
- Market Conduct Code Our commitment to the fair treatment of members and consumers.
- Community Guidelines How we engage respectfully across our online communities.
Account Agreements
- Direct Services Agreement - Personal Accounts Terms governing personal deposit and direct services.
- Direct Services Agreement - Small Business Accounts Terms governing small business deposit and direct services.
- Terms and Conditions - Personal Accounts Account terms and conditions for personal members.
- Terms and Conditions - Business Accounts Account terms and conditions for business members.