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53 Bridgeport Road East
Waterloo ON Canada
N2J 2J7
Transit Number: 63272

Contact Information

Branch Phone Number: 519 746-1770
Toll Free Number: 800 265-4513
Branch Fax Number: 519 747-4109

Secure Contact Form
Manager: Sheryl Ramseyer

REMINDER: Please do not send personal or confidential information by email. If you need to disclose confidential account or other personal information, please call us or use our Secure Contact Form.

Due to COVID-19 our Member Service Hours Monday to Friday are:
Phone or email – 9 a.m. to 5 p.m.
Essential in-person service – 10 a.m. to 5 p.m.

Report a Lost or Stolen MEMBER CARD® debit card
During business hours, please contact your local branch.
After hours, please call 1.800.567.8111.
Report a Lost or Stolen MasterCard® Card
Within Canada / Continental US call 1.800.LOST.111 (1.800.567.8111)
Outside Canada / Continental US call 1.306.566.1276

2021 Statutory Holidays

All of our branches and head office will be closed in observance of the following dates:

Holiday Observed Date
New Year's Day Friday, January 1
Family Day Monday, February 15
Good Friday Friday, April 2
Easter Monday Monday, April 5
Victoria Day Monday, May 24
Canada Day Thursday, July 1
Civic Holiday Monday, August 2
Labour Day Monday, September 6
Thanksgiving Day Monday, October 11
Remembrance Day Thursday, November 11
Closing at 3 p.m. Christmas Eve Friday, December 24
Christmas Day Monday, December 27
Boxing Day Tuesday, December 28
Closing at 3 p.m. New Year's Eve Friday, December 31
New Year's Day 2022 Saturday, January 1, 2022

Waterloo Branch Hours

Sun Closed
Mon 10:00 AM - 5:00 PM
Tue 10:00 AM - 5:00 PM
Wed 10:00 AM - 5:00 PM
Thu 10:00 AM - 5:00 PM
Fri 10:00 AM - 5:00 PM
Sat Closed


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