Kindred Credit Union - Head office location
Proudly serving our Southern Ontario communities, Kindred Credit Union's head office is located at 1265 Strasburg Road, Kitchener, Ontario. An administrative office only, there are no branch services and no ATM at our head office location.
Kindred has branch locations serving members in Aylmer, Elmira, Kitchener, Leamington, Milverton, Mount Forest, New Hamburg, Waterloo, and the surrounding communities across the region.
What Kindred Credit Union is known for
Kindred Credit Union has deep experience serving the diverse financial needs of Southern Ontario region, from first-time homebuyers and growing businesses to agricultural operations and faith-based organizations. Visit any of our eight branches for services such as:
- Mortgages and Home Financing
- Personal Banking
- Business Banking
- Agricultural Lending
- Church and Organizational Banking
- Socially Responsible Investing
Services offered by Kindred Credit Union
- Personal banking
Flexible chequing accounts and high-interest savings designed to help you grow your money, with added overdraft protection. - Creation Care and specialty loans
Fund what matters most with accessible financing for green home improvements, affordable housing, and other values-aligned lending. - Church and organization banking
Tailored banking for churches, non-profits, and charitable organizations, so you can focus on your mission. - Automated investing
Self-directed trading with Qtrade Direct Investing or hands-off portfolios with Qtrade Guided Portfolios. - Socially responsible investing (SRI)
We are leaders in SRI, building portfolios designed for strong returns and positive social and environmental impact. - Credit cards
Flexible Personal and Business Mastercard options with competitive rates, backed by a local partner you trust. - Community engagement and sponsorships
We invest in our shared purpose through local sponsorships, community grants, and free financial literacy workshops. - Mortgages
A full range of mortgage options from an Ontario-based, values-centred lender, including HELOCs and first-time buyer programmes. - Business banking
Services for small business and agriculture, including flexible loans and operating lines of credit. - Investments
Secure GICs, Market-Linked GICs, and diverse mutual funds through our partner, Aviso Wealth. - Registered plans
RRSPs, TFSAs, the First Home Savings Account, RESPs, RDSPs, and more, with free advisor support to build your plan. - Financial planning
Holistic wealth management using a whole-picture approach to your goals, values, and future. - Online banking
Full account access 24/7, from paying bills to Interac e-Transfer. Simple, safe, and convenient.
Frequently Asked Questions
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Where are Kindred Credit Union branches located?
Kindred has eight branches located in southern Ontario:
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What makes Kindred different from a bank?
Kindred is a member-owned cooperative, not a shareholder-owned bank. Our members are our owners, and our profits are reinvested into the communities we serve. We have been rooted in values-based banking since 1964, and we are a Certified B Corporation and a member of the Global Alliance for Banking on Values.
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What does values-based banking mean?
It means your deposits are used to fund loans and services that align with ethical, social, and environmental values. At Kindred, socially responsible investing is our institutional default, not an add-on option. Our investments are screened for socially responsible criteria, and our lending supports community-building initiatives like affordable housing, creation care, and faith-community projects.
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Is my money safe at a credit union?
Yes. Eligible deposits in registered accounts have unlimited coverage through the Financial Services Regulatory Authority (FSRA). Eligible deposits not in registered accounts are insured up to $250,000 through FSRA. Learn more about deposit insurance.
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What is a Creation Care Loan?
Our Creation Care Loan offers reduced-rate financing for green home improvements, including renewable energy systems, geothermal installations, and energy-efficient upgrades. It comes with a 0.5% environmental discount. It is borrowing with a purpose, and it is available at any of our branches. Learn more about the Creation Care Loan.
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What is a Community Inspiration GIC?
A Community Inspiration GIC lets you earn competitive interest while Kindred donates bonus interest to the church or charity of your choice. It is a way to grow your savings while directly supporting your community. Learn more about the Community Inspiration GIC.
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Do all Kindred branches offer agricultural banking?
Yes. Kindred has more than 60 years of agricultural lending expertise. Our team at any of our branches understands seasonal cash flow, equipment financing, farm mortgages, and succession planning. We serve farm families all around southern Ontario. Learn more about agricultural banking.
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Can our church or non-profit bank with Kindred?
Absolutely. We offer reduced fees and specialized banking for churches, charities, and non-profit organizations, along with favourable financing for church buildings. Kindred has been serving faith communities for more than 60 years. Contact any of our branches at 888-672-6728 to get started, or learn more about church and organization banking.
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How do I become a member?
You can open an account in person at any of our branches or start the process online. Membership is open to anyone who lives, works, or worships in the communities we serve. Contact us to learn what documents to bring.
Contact our Member Contact Centre
Have a question or want to speak with someone on our team? We are here to help.
Head office details
Address:
1265 Strasburg Road,
Kitchener, Ontario, N2R 1S6
Phone:
1-888-672-6728
Member Contact Centre Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- 8:00 am to 6 pm
- 8:00 am to 6 pm
- 8:00 am to 6 pm
- 8:00 am to 6 pm
- 8:00 am to 6 pm
- Closed
- Closed
Holiday hours may vary.