Service Notices

November 16, 2020 – Online Banking and Mobile App Service Disruption
Due to scheduled network maintenance being performed by our online banking provider, members may be unable to log into Online Banking and our Mobile App between 11:30 a.m. and 12:30 p.m. EST on Monday, November 16. The service disruption should be brief and intermittent during this time period. We apologize for any inconvenience caused by this service disruption.


June 15, 2020 — Name change for Optimum Savings
Effective Monday, June 15, Kindred’s Optimum Savings Account will be changed to High Interest Savings Account. Your product features and interest rate will not change.

Please note that registered variable accounts will also be impacted by this name change. For example, RSP Variable will be changed to RSP High Interest Savings Account. These changes will come into effect on June 17.

These name changes will be reflected in online banking, and will see the new names on your June statements. If you have any questions about your accounts, please call your local branch and speak with your Investment Specialist.


February 11, 2020 — Tax Receipt Information
For your reference, below is a list of tax receipts that you may be expecting and dates that they will be mailed by our statement partners.

Tax Receipt Mailing Date
T4RSP, T4RIF, T5, NRT4RIF and 2019 RSP contributions February 11
RSP contributions made in the first 30 days of 2020 February 19
RSP contributions made in remainder of first 60 days of 2020 March 23
T4RESP March 2
T4RDSP March 2
NR tax slips March 31

If you have any questions, please speak with a member of our team.

 
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