Kindred Credit Union Supports Work of Reception House and Welcome Home in Welcoming Newcomer Refugees to Waterloo Region

$15,000 grant will help inspire peaceful, just, and prosperous communities

Kitchener, ON – Kindred Credit Union has donated $15,000 to support the efforts of two organizations working to welcome refugee newcomers to Waterloo Region. Reception House’s Family Partnership Program and Welcome Home Refugee House, now part of Ray of Hope, have each received $7,500 grants to advance their important work.

Reception House’s Family Partnership Program connects newcomer families with local families or community groups for one year. These connections help newcomer families develop a sense of belonging in their new community as they participate in activities like festivals, sporting events, practicing English, and sharing meals.

Welcome Home Refugee House provides refugee new arrivals a year’s housing, together with emotional and spiritual support, church and community connections and skills that foster a healthy and productive life.

“At Kindred Credit Union we seek to live out our purpose every day. One of the most tangible ways we do that is through our support of community partners who share our values,” said chief executive officer Brent Zorgdrager. “Just as banking with purpose at Kindred Credit Union can impact the world in amazing ways, so does the work of staff and volunteers at Reception House and Welcome Home Refugee House.”

There is an incredible need for services to assist and welcome refugees to the area.
This year, Reception House worked with 1,000 government assisted refugees, a fivefold increase from previous years. “As a result of the global refugee crisis, Reception House has scaled up its services in a short period of time and we continue to provide a warm welcome and strong start to every new government assisted refugee in our community. Kindred’s financial support allows us to build our capacity, and meet the growing demand for services. We thank Kindred for supporting our efforts in this time of great need,” says Reception House Executive Director, Carl Cadogan.

Welcome Home Refugee House reopened in mid-September this year. Within a month the house was full, and people in need were being turned away. According to Sharon Schmidt, Welcome Home’s program director, “it is particularly challenging to find housing for single refugees, because of the shortage of affordable rental housing and the reality that they are alone and do not yet know anyone they might share a place with. All of the refugees who have moved in during the last 2 months are refugee claimants, arriving with no social safety net. Kindred’s financial support allowed us to complete the renovation of our Welcome Centre, creating a life-giving common space where refugees and volunteers can build community together.”

The assistance provided by Reception House and Welcome Home Refugee House makes a critical difference in refugee newcomers’ lives in Canada.


About Kindred Credit Union
Kindred Credit Union (Kindred) is a member-owned financial cooperative based in Kitchener, Ontario. Kindred’s values-centred approach is woven into everything we do and makes us the one-of-a-kind choice for people across Ontario who want to connect their values and faith with their finances. Kindred has eight full-service branches in Southwestern Ontario, offering a complete range of banking, investing, and borrowing products and services. For more information please visit

About Reception House
Reception House serves government assisted refugees across Waterloo Region. Our mission is to provide a warm welcome and facilitate a successful settlement experience for newcomer refugees to our community. Reception House provides a range of services including temporary housing, orientation and life skills training, case management and outreach programs such as the Family Partnership and English Outreach program. For more information or to get involved, please visit

About Welcome Home Refugee House 
Welcome Home Refugee House began in 2004, and is a program of Ray of Hope.  Our goal is to provide short term housing to refugee newly arrivals from every ethnic and religious background.  Our focus is on primarily single refugees who need shelter, support and community connections.  This opportunity of living in a caring Christian community will help bring stability and confidence as refugees integrate into Canadian society. We envision a vibrant community that refugees can truly call home. For more information please visit

For more information, please contact:

Veronica Feldcamp
Director, Marketing
Kindred Credit Union

Click here for a PDF of this press release.


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